How to Say Anything to Anyone
In our August Roundtable on Having Difficult Conversations and Giving Delicate Feedback, Kathleen Lapekas, PHR, SHRM-CP, recommended the book “How to Say Anything to Anyone” by Shari Harley.
With over 25 years as an HR expert and consultant, Kathleen has led many employees and organizations in the trenches through some of the toughest conversations and has mastered how to deliver difficult news with warmth and compassion, achieving the desired relationship, but maintaining the relationship as well.
In “How to Say Anything to Anyone,” we learn several tools from Kathleen’s tool belt including the eight step feedback formula and get even more practical tips on how to approach tough conversations and build functional relationships in the workplace.
About the Book
“Take charge of your career by taking charge of your business relationships and communication skills.
We all know how it feels when our colleagues talk about us but not to us. It’s frustrating, and it creates tension. When effective communication is missing in the workplace, employees feel like they’re working in the dark. Leaders don’t have crucial conversations; managers are frustrated when outcomes are not what they expect; and employees often don’t get positive feedback or constructive feedback.
Many of us remain passive against poor communication habits and communication barriers, hoping that business communication will miraculously improve–but it won’t. Business communication and relationships won’t improve without skills and effort.
The people you work with can work with you, around you, or against you. How people work with you depends on the business relationships you cultivate. Do your colleagues trust you? Can they speak openly to you when projects and tasks go awry? Do you have effective communication skills?
Take charge of your career by eliminating communication barriers and taking charge of your business relationships. Make your work environment less tense and more productive by improving communication skills. Set relationship expectations, work with people how they like to work, and give positive feedback and constructive feedback.
In How to Say Anything to Anyone, you’ll learn how to:
- ask for what you want at work
- improve communication skills
- strengthen all types of working relationships
- reduce the gossip and drama in your office
- tell people when you’re frustrated and have difficult conversations in a way that resonates
- take action on your ideas and feelings
- get honest positive feedback and constructive feedback on your performance
Harley shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific business communication roadmap in hand, Harley enables you to improve communication skills and create the career and business relationships you really want–and keep them.“
-Description from Amazon
Order the Book
Order the book from Amazon.