Trinity Health Transformation Triannual I Triannual II Triannual III Crucial Conversations: Tools for Talking When Stakes are High One of the toughest challenges as a leader is broaching crucial conversations. Our bodies are hardwired to flee from danger and one...
Trinity Health Transformation Triannual I Triannual II Triannual III Innovation the Cleveland Clinic Way: Transforming Healthcare by Putting Ideas to Work For the October Leadership Roundtable, Dr. Thomas Graham, Chief Innovation Officer at Kettering Health, will...
Trinity Health Transformation Triannual I Triannual II Triannual III How to Say Anything to Anyone In our August Roundtable on Having Difficult Conversations and Giving Delicate Feedback, Kathleen Lapekas, PHR, SHRM-CP, recommended the book “How to Say...
Trinity Health Transformation Triannual I Triannual II Triannual III The Advantage by Patrick Lencioni Leadership Consultant Patrick Lencioni declares that organizational health and a thriving employee culture is more essential than the best skill and strategy. ...
Trinity Health Transformation Triannual I Triannual II Triannual III Discovering the Soul of Service by Leonard L. Berry In Triannual II, we’ll work through engagement and experience, taking ownership of every encounter to help retain and attract both patients...
Trinity Health Transformation Triannual I Triannual II Triannual III If Disney Ran Your Hospital by Fred Lee In Triannual II, we’ll be reimagining the patient and customer experience through the lens of brands who have done it best. Disney is one brand that has...
